Help and answers
One address, answered by a person: [email protected]. Include your device and OS version if something is broken.
It is in final testing for iOS and Android. Join the waitlist and you'll get one email when it's live — nothing else.
No. Scanning, logging, rings, trends, pantry and meal prep are free. PRO is €4.99 a month or €29.99 a year and lifts the limits on the AI features.
Actions that call an AI model: reading a nutrition label from a photo, generating recipes from your pantry, asking the coach. Every account starts with a balance, and you earn more inside the app and by inviting people. Run out and the tracker keeps working normally.
Scan the nutrition label instead — the App reads the table directly and saves the result to your own food library, so the next time it's one tap. You can also enter it manually.
Because your logged intake and your trend weight together imply a different maintenance level than the starting estimate. The App shows you the numbers it used, and never lowers a target below your standard calorie floor.
In your App Store or Google Play account settings, where the subscription lives. Refunds are handled by the store under its own policy.
Delete it yourself in Profile → Delete Account, effective immediately. For an export, email us. Full instructions here.
English and Swedish.